Frequently Asked Questions
Where are you located?
I see most of my clients online. If you’re in North Carolina, we can work together virtually!
We can also do in-person appointments. My office is at the Turning Point Church in Kernersville, North Carolina, on Route 66. Here is the address:
1160 NC-66Kernersville, NC 27284
How long do sessions last?
How often will we meet?
Most clients meet with me weekly.
Clients experiencing suicidal ideation usually meet with me bi-weekly.
Once you’ve received significant relief, you can choose to meet bi-weekly. After therapy has concluded, you can remain active with “maintenance appointments” once a month or as needed.
Do you accept insurance?
What if I don’t have insurance?
I’m so glad you asked. Many of our clients are cash clients.
We only ask that you pay for your session before receiving it. That way, we can spend our time and energy helping you rather than bill collectors!
What forms of payment do you accept?
What are your payment policies?
What happens before I receive therapy?
Great question! First, you will contact me for a free 20-minute consultation.
Second, you will need to send me your personal information. I will need your full legal name, date of birth, phone number, physical address, and email address.
If you are using insurance, I will need a picture of the back and front of your insurance card. If you have a deductible, you will need to know how much it is and what portion of your deductible has been satisfied for the year. You will also need to know what your copay is. On most insurance cards, there is a number to call on the back of your cards where you can call to get this information.
What is your cancellation policy?
You can expect regular reminders of your upcoming session because… let’s face it: We’re all crazy-busy and can forget. If you forget anyway, we understand.
We allow you three missed sessions a year because you may be sick or have an unexpected family emergency. We do, however, require 24 hours’ notice for cancellations. Otherwise, we have to charge for the session.
What can I expect when I come in?
If you are a virtual client, you’ll be sent a link from Psychology Today to enter the virtual waiting room. When I see your name pop up, I will invite you to the session. If you keep your link, you can use it over and over and over. If not, I will happily send you one before each session.
If you see me in person, come around the building; you’ll see two double doors. Please enter the first set of doors and find a place to sit in our big, beautiful lobby. Before your session, I will meet you in the lobby and walk you back to my office.
What does therapy look like?
Your first visit will be a time to tell your story – why you have come to counseling. That’s important because, to be successful, I need an expert to help me become an expert on you. Hint: That’s you (just saying).
In the second session, we will talk about what you want most in life – your desires. You are going to tell me what energizes and motivates you. Why?
(I’m so glad you asked.)
It’s because people motivated by something important almost always get what they’re after. Am I right, or am I right? Of course, I’m right.
Finally, at Great Expectations, “You da boss”! You will be the primary player when big decisions are being made. You get to decide what we talk about, your goals, and when you think you are finished. My role is to help you see what you need and how to get it!
Is therapy confidential?
The answer to that question is: ABSOLUTELY.
What you share in therapy is strictly between you and your therapist. However, some legalities can pose exceptions. If I suspect you will harm yourself or someone else or if it becomes apparent that child abuse or elder abuse is involved, I have to break confidentiality. The same holds for cases where the court mandates that I give them a report. These reports are more “vanilla” in nature and will protect your most personal information.
Does therapy have to be boring, uncomfortable, and stressful?
No way! Otherwise, I would quit and find another profession!
At Great Expectations, you can expect a smile, a warm greeting, and even a little humor. I hope that’s okay. If not… too bad! (just kidding).
We are going to adopt you. You won’t be in the will, but we’ll care for you like you’re one of our own.
Does therapy at Great Expectations include a focus on spirituality?
That would be a big YES.
Great Expectations is all about giving you an authentic experience where your faith is an important part of your journey. We aren’t just going to say, “Here, take this Bible verse and call me in the morning.” We are going to dive into important personal things like “What does God see when he looks at me? Or, “Is he waiting to hit me with a lightning bolt if I do something bad?” (Spoiler alert: He isn’t.)